1.1. These Terms and Conditions (“Terms”) govern the use of all facilities, including padel courts, pickleball courts, restaurant, bar, and associated amenities (collectively referred to as “the Facilities”) operated by City Padel KL (“the Club”).
1.2. By entering, accessing, or using any part of the Facilities, all members, guests, and visitors (“Users”) agree to be bound by these Terms and any other policies issued by the Club.
1.3. The Club reserves the right to amend or update these Terms without prior notice. The most recent version will be made available on the Club’s official website and at the reception counter.
2.1. Access to the padel and pickleball courts may be subject to membership, guest passes, or individual booking fees.
2.2. All court bookings must be made through the Club’s approved booking system (e.g., Playtomic) or at the reception.
2.3. Bookings are personal, non-transferable, and must be used by the registered individual.
2.4. Cancellations or rescheduling must comply with the booking system’s policy. Late cancellations or no-shows will result in forfeiture of the booking fee.
2.5. The Club reserves the right to reallocate, reschedule, or cancel bookings in the event of maintenance, events, or unforeseen circumstances.
2.6. All Users must check in at the reception prior to entering any court or facility.
3.1. Appropriate sports attire and non-marking sports shoes are mandatory on all courts.
3.2. Only approved padel or pickleball rackets and balls are permitted.
3.3. Users must vacate courts promptly at the end of their allocated session.
3.4. No food, glass, or breakable containers are allowed on the courts.
3.5. Smoking, vaping, and the use of illegal substances are strictly prohibited within the premises.
3.6. Users must maintain respectful and sportsmanlike behavior at all times. Abusive, aggressive, or disruptive conduct towards staff or other users will not be tolerated and may result in suspension or expulsion.
3.7. Any damage caused to Club property or equipment, whether accidental or due to misuse, will be the financial responsibility of the person(s) involved.
4.1. The Club’s restaurant and bar are operated under City Padel KL and are open to all members and visitors during official operating hours.
4.2. Outside food and beverages are not permitted unless expressly approved by management.
4.3. Alcoholic beverages will only be served to individuals aged 21 years and above. Valid identification may be requested.
4.4. Management reserves the right to refuse service to any individual displaying signs of intoxication or inappropriate behavior.
4.5. For safety reasons, consumption of alcohol before or during gameplay is strongly discouraged.
4.6. Users are responsible for settling all restaurant and bar bills prior to departure.
5.1. The Club may host tournaments, exhibitions, corporate bookings, or private events.
5.2. Venue or court reservations for private functions require prior approval, a signed event agreement, and payment of any applicable deposits.
5.3. The Club reserves the right to limit or restrict public access to certain areas during private or sponsored events.
6.1. Users understand and acknowledge that participation in padel, pickleball, or any other activities conducted at City Padel KL (“the Activities”) involves inherent risks, including but not limited to:
6.2. Users agree to comply with all safety notices, instructions, and directions provided by City Padel KL staff at all times.
6.3. Users voluntarily assume all risks of personal injury, death, theft, or damage to personal property arising out of their own acts, omissions, conduct, or negligence while participating in the Activities.
6.4. Children must be at least five (5) years of age to use the Facilities at City Padel KL, and must be supervised by a responsible adult if under twelve (12) years of age.
6.5. Any adult responsible for a child or minor shall be deemed to have agreed to these Terms on behalf of the child or minor and must directly supervise them at all times.
7.1. All Users enter and utilize the Facilities entirely at their own risk.
7.2. City Padel KL, its owners, employees, and affiliates shall not be liable for any personal injury, accident, illness, loss, or damage to personal property sustained within the premises, except in cases of proven negligence.
7.3. Users agree to indemnify and hold harmless City Padel KL against any claims, damages, or expenses arising from their actions or breaches of these Terms.
7.4. In the event of injury, accident, or medical emergency, Users must notify Club staff immediately.
8.1. The Club is not responsible for lost, misplaced, or stolen items.
8.2. Found items will be held at reception for fourteen (14) days. Unclaimed items may thereafter be donated or disposed of at the Club’s discretion.
9.1. By entering the premises, Users consent to photography and video recording for Club promotional purposes, including digital and social media, unless a written objection is submitted.
9.2. Commercial photography or filming within the premises is prohibited without prior written approval from the Club’s management.
10.1. All Users are expected to conduct themselves in a courteous, responsible, and respectful manner at all times.
10.2. Instructions from Club staff must be followed immediately and without dispute.
10.3. Noise levels must be kept reasonable to maintain a pleasant environment for all visitors.
10.4. Any misconduct, vandalism, or violation of these Terms may result in immediate removal from the premises and/or termination of membership without refund.
11.1. The Club reserves the right to refuse entry, suspend, or terminate access to any individual who breaches these Terms or engages in behavior deemed unsafe or inappropriate.
11.2. The Club reserves the right to temporarily close or restrict access to courts or facilities for maintenance, safety, or operational reasons without prior notice.
11.3. The interpretation and enforcement of these Terms are at the sole discretion of City Padel KL management.
By booking a court, entering the premises, or using any part of the Facilities, Users acknowledge that they have read, understood, and agreed to these Terms & Conditions as established by City Padel KL.
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